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Carla Francesca Downes
Carla Francesca Downes

Carla Francesca Downes

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Highlighted by Carla Francesca Downes

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From The Six Principles of Conversational Transformation by Erika Hall

…o contribute to overall success. We still overvalue artifacts and attempt to assign sole authorship. Talking through ideas to test them before taking them further, talking to representative customers, these activities look less productive to document-focused eyes than rushing to create a visible prototype.

From The Six Principles of Conversational Transformation by Erika Hall

Even as our work has become more complex, collaborative, continuous and interactive, we still reward the people who produce visible artifacts more than other vital members of the team (such as researchers, project mangers, strategists) who contribute to overall success. We still overvalue artifacts and attempt to assign sole authorship. Talking through ideas to test th…

From The Six Principles of Conversational Transformation by Erika Hall

The system that requires the least effort and delivers the most value is the one most capable of adapting to and bridging different contexts.

Claps from Carla Francesca Downes

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Understanding the Kano Model — A Tool for Sophisticated Designers

Jared M. Spool

Healthcare: the other UX design

Chris Kiess

Shower Thought: How To Be Kind Without Being A Pushover

Lara Mikocki