Carla Arend8 Common Community Management Mistakes To AvoidSince I know myself as a Community Manager, and from research on past decades of the profession, I see many discussions about our roles and…7 min read·Dec 4, 2015----
Carla ArendMust-Know Tips To Measure Your Customer EngagementAs a native Portuguese speaker, I confess that the first time I heard about Customer Engagement in my early days working in digital, I had…5 min read·Sep 22, 2015----