eBay Adventure — No Happy Returns

I just received a return from a lady who said that her feet were too big to fit into my shoes. My store said no returns. Also the customer never said that my merchandise was defective. I consulted with eBay and the company said that this customer was not covered under buyer protection. That saved me $100. I admitted that after around 2 months on eBay, I never received a return. What I did not know was that when a customer requested a return, it automatically went to PayPal. I checked my account and saw that negative number. The minute that I denied the return, my profile returned back to green. That was crazy but the return taught me something new about selling on eBay.


Originally published at carlarjenkins.blogspot.com on August 6, 2016.