eBay Adventure — Reading Comprehension is Key

Well, it has happened. I have received my first negative comment coming from the lady who says that I should give her a refund because her feet are too big for my shoes. First, it is clear as day on my site that I offer no refunds. Second, you should know your shoe size before buying them. You are a grown woman who should know her measurements by now.

I have responded to her negative comment stating that my site says no refunds and your feet not fitting the shoes doesn’t mean that my items are defective. I have to respond because that lady is not messing up my future sales because she doesn’t know her measurements (I have received 3 sales after that little angry rant!).

I know that many buyers believe that eBay will side with them regardless. There have been many videos made from long-term sellers. A lot of buyer abuse eBay’s buyer protection program. I have decided to buck this trend because I don’t lay down like a rug. I offer very clear photos and high-quality customer service from responsible buyers who already know their measurements.