What is Service Portfolio Management?
Jul 22, 2017 · 1 min read

Service portfolio is part of the service design domain. It tracks the entire service/product lifecycle from in process (service pipeline) to current (service catalog) to retired (decommissioned services). Below is a more in-depth breakdown of the three service portfolio components:
- Service pipeline: future or in-process products and services
- Service catalog: current products and services. This is the only part of the service portfolio that is available to customers. You provide support for everything in the service catalog.
- Retired services (decommissioned services): services that are no longer been supported.
Learning the three service portfolio components will help you navigate where you’re at in the service portfolio lifecycle.
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Originally published at www.pm.expert on July 22, 2017.
