2017 was truly the cryptocurrency year. Everyone now know what a Bitcoin is, even older people have a vague understanding of the block chain technology nowadays.
More and more people are also now aware of the Internet of Things (IoT): a network of your everyday’s life gears wired to the internet such as home speakers (Google Home and Amazon Alexa), smart watches and smart glasses.
Crypto currencies and IoT are part of what we call the industry 4.0, the next industrial revolution which will be powered-up by artificial intelligence.
A golden Ai Age
Artificial Intelligence is the third component of industry 4.0 and will extend the power of the Internet of Things and cryptocurrency by making them smarter and much more efficient.
Amazon CEO’s Jeff Bezos support this revolution through Ai by predicting that we now experience the Ai golden age.
In 2017, Silicon Valley giants Google, Amazon and Facebook, to name a few, each presented their vision of how Artificial Intelligence should be mass introduced to us:
- Google and Amazon through voice-based Ai
- Facebook through text-based Ai
2018 will determine which ai conversational strategy will establish itself as a true leader.
I gathered the 5 reasons why I personally think that 2018 will truly reveal itself as the yearof the voice-based Ai.
- Voice Researches are getting Mainstream
30% of Searches will be done without a screen by 2020 according to a Gartner’s report. This prediction is not out of reach since Google executives confirmed that 20% of all of its searches were now done through voice.
Furthermore, Amazon Alexa already allow users to order pizza through voice from Domino’s or get a Uber ride while Google plan to do the same in 2018.
In the mean time text based chatbot ai seem to have a tough time Facebook just announce it will introduce an alternative to traditional Ai chatbot to aim at the digital marketer audience who has no coding skills
2. Voice-based Ai is More Efficient
According to Edgar Dale’s Cone of Experience, we remember 10% of what we read and 50% of what we see and hear.
While Facebook is eager to monetize Messenger through its text-based chatbot ecosystem with rich media such such as small videos and small audio, but it lacks a proper voice-activated Ai system. Amazon and Google on the other side are embracing conversational audio Ai operating systems as key component of their respective Ai strategy but without neglecting visual rich media integrations.
With this in mind, it seems that voice Ai applications will be adopted much faster then messaging ones.
3. You can’t Change a Diaper while Texting
This one is self-explanatory. While most of us have been texting for the last decade, there are quite a few thing you can’t (or shouldn’t) do while texting like driving, cooking, doing the laundry or even changing your kid’s diaper.
Voice actionable Ai will allow you to do a bunch of everyday’s life shores will interacting with Ai through the Internet of Things gears and with Bluetooth ear pods.
Remember that scene from the movie Her while Joaquin Phoenix was browsing through his emails while taking a bus ride? 🤔
This scene will more than likely become a reality by the end of 2018.
4. We All Get Texting Fatigue
If you are over 40 years old, you can skip this one and go straight to number 5
Answering emails from 9 to 5, Monday to Friday, writing an essay for that English class (due tomorrow OMG! 😭😭😭), posting daily on social media, swiping right and left on Tinder, it seems that we overused our fingers in the last decade and that we are now ready to embrace a warmer type of communication.
5. Text Persona vs Voice Persona
A persona is a character assumed by an author in a written work. The greatest example of a persona come from one of the best Ai-inspired movie direct by Andrew Niccol.
In Simone Al Pacino teaches Simone use an artificial intelligence software to teach a language language understanding to a virtual actress whose name is derived from Simulation One.
Texting is a cold type of communication who truly lack persona. Voice-based Ai apps allow much more warmer personalized forms of communication with tone, speed, pitch and persona’s styles.
For example Google assistant allow you to select a male or female type of voice and to modulate to select the speed of your chosen voice selection for your agents and thus allow a much more intimate relationship between the Ai agent with its users.
Only Time will Tell
Who will be the true winners of the Ai arm’ race? At the current pace of Ai development, we won’t need much time to know.