Carlo Trotta
Dec 12, 2017 · 3 min read

Why grit, creativity and customer happiness are your company’s true assets.

Based in Guangzhou, China, Moooh!! is the ultimate fashion and lifestyle subscription box. Our ‘Privilege Club’ gives both men and women access to the latest trends directly from China and Asia. Starting at $49.99 a month, shoppers around the world can receive a box with four items.

Members can mix and match items any item they like from our Privilege Collections for both men and women.

Moooh!! offers the most affordable prices on web and mobile for purchases made from China and Asia. Moooh!! Privilege Members get free DHL ePacket Plus delivery — a quick and safe shipping option not offered for free by worldwide dropshippers and merchants in China and Hong Kong. Privilege Members also get no hassle returns and free exchanges to USA , European, Canadian, Australian warehouses, with a Russian warehouse coming soon. Reduced delivery time, and the possibility to exchange and return products to local warehouses saves our customers quite lot of money.

Instead of having to buy products from multiple different sellers on Chinese sites, dropshippers, or marketplaces like Amazon, eBay or mobile apps like Wish, Moooh!!’s mix and match enables Privilege Members to buy from one single destination.

Unbox — Try On — Keep or Exchange

This saves them from having to navigate limited product catalogues, price fluctuations and different shipping timeframes and complicated return policies. We don’t ask for a prime fee. Instead, our Privilege Club entitles customers to discounts site wide, special offers just for members, free fast shipping and free exchanges, for all orders, to local warehouses for orders over $69.

Unbox — Try On — Keep or Exchange

We currently employ almost 20 people. Five of them are based in China, while the others are spread between the USA, UK, Russia, Italy and India.

What moment or experience inspired you to start your own company?

The early moment that inspired me to be an entrepreneur was when I was a teenager, around 14 years old, looking at my parents struggling to get money for food. That was what drove me to start my own company.

Did you ever doubt yourself or face significant challenges starting out?

I grew up poor. My parents didn’t have the means to support my studies so I didn’t have the opportunity to graduate — but I never doubted myself. A lot of people didn’t believe in me, including my parents, friends and people that didn’t understand what it meant to have a dream, or the power of personal strength, sacrifice and perseverance. You cannot doubt yourself. Similarly, you should be careful not to surround yourself with negative people that can make you doubt yourself.

I’d encourage any aspiring entrepreneur to listen to your gut, learn, act, stand up any time you fall down, treasure the mistakes you make and take lessons from great businesses.

What does “success” look like for your company five years from now?

Our goal is to be the first independent worldwide online brand working direct from China and Asia. We are also starting to localize our business with an American, European and South East Asian units. We want our success to be built on ideas, hard work, creativity, dedication, customer happiness and learning from our competitors’ mistakes. Those are the assets that can keep your company VC free and, in the long run, substitute even millions of dollars in investment from potential investors.

Five years from now, we hope to have hundreds of thousands of repeating customers monthly and and give a good life to more than 1,000 employees worldwide.

Carlo Trotta

Written by

Nomad entrepreneur and dragon’s teamer. Founder at Moooh!! , 广州最誉进出口贸易有限公司 and Negozio, Inc.

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade