The second most important metric for every company
Gokul Rajaram
2.5K12

Great post by Gokul Rajaram on why you need more than one metric to run your company! In particular, I’ve found that having only 2–3 metrics that you run your business. Having 1 metric causes you to micro-optimize and make decisions to improve only that metric — which can be to the detriment of your customers and business.

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