Caroline SmithUnderstanding LeadershipThe year 2020 will go down in history. The novel coronavirus upended the world as we knew it, killing almost 400K people (as of the…6 min read·Jun 7, 2020----
Caroline SmithStarted in the Private Sector, Now We’re Here: Making the Transition to GovernmentFor those who might not know, I began working for the U.S. government last year! I joined the U.S. Digital Service in the fall as a Design…6 min read·May 22, 2020----
Caroline SmithThe Art + Science of Thinking about the Future Pt. IIIn part one of thinking about the future, I covered how to research and develop possible futures. In this post, I’m going to focus on how…5 min read·Jan 6, 2017----
Caroline SmithThe Art + Science of Thinking about the Future Pt. I“If you don’t know where you are going, you may end up somewhere else.” — Yogi Berra9 min read·Dec 30, 2016----
Caroline SmithContextual Design in the Age of MobileContextual Design’s classic user-centered design techniques held true for 25 years until everyone started having small mobile computers in…3 min read·Dec 16, 2016----
Caroline SmithContextual Design Pt. IIIn part one of contextual design, I covered how to develop system and product concepts. In the second half, we’re going to focus on the…2 min read·Dec 15, 2016----
Caroline SmithContextual Design Pt. IContextual Design is a user-centered design process and a customer insight technique. It works for designing everything from consumer goods…5 min read·Dec 14, 2016----
Caroline SmithTechnical Terms and Concepts for Non-technical PMsA large number of Product Managers start as engineers first or have a technical background, like computer science. But wait! Before all you…6 min read·Dec 13, 2016----
Caroline SmithTerms You Need to Know as a Product ManagerInitiatives — Actions/tasks performed in order to reach goals that a company’s management team develops which fit to a larger vision…2 min read·Dec 10, 2016----