Turning User Hacks into Product Insights
The hack that inspired Google’s Tap to Translate & Gboard
There are two divergent product schools of thought:
#1: Users don’t know what they don’t know
I am 26 years old and have had my period no more than a dozen times in my life. In high school, I was an intense athlete, so doctors accredited it to my low BMI and told me not to worry. In college, I was on a birth control pill that caused…
I’ve always been a hacker. Not one of those cyber-hackery types you might be thinking of sitting in a dark room somewhere, aggressively scheming their way into your email. Rather, I am a hacker of everyday things… of ordinary objects, products and processes.