What Your Suitcase Says about Your Design Choices
What does your suitcase reveal about your design decisions? It’s a simple question with fascinating undertones. Everyone owns a suitcase — some even live out of them — but for most of us, they’re idiosyncratic and highly personal. How long have you had it? Where have you been with it? Why do you like it? Where will you go with it?
But those aren’t the subtleties I’m interested in. My real question gets at the contents of your travel bag: What do you pack in your luggage… and how?
Monkey See, Monkey Do: Man Need, Man Make
All tools have built-in limitations. It’s so obvious as to seem inane, but this truism brings new meaning to the phrase by design. Conventional wisdom holds that good design solves problems. In other words, good design obviates existing limitations. But if all tools have inbuilt constraints, good design doesn’t prevent limitation so much as leverage, adapt, and work around it. Limitations, by design? Absolutely. This is a hallmark of progress: the best tools are those that iterate on the limitations of their forebears.
Suitcases are no exception, but they rely on the single hardest resource to adapt: physical space. Their limitations in space are complicated by the length and destination of your travel. Their limitations in security are complicated by your right to privacy. Their limitations in weight are complicated by airline rules (and sometimes, your wallet). But it’s not all bad: this makes you stop and think about what you need to haul around. As design titan Herman Miller observes, “This definition of need is as individual as our fingerprints.”
Creativity, Decisions & the Art of Prioritization
This is why suitcases are fascinating — they’re rolling records of nature, nuture, virtue, and vice. In a normal bag of linear dim. 62", one encounters a trove of cultural influence, personal predilection, phobia, and fashion. Suitcases force us to expose what we value.
Many travelers tend to overpack or underpack, while others have luggage down to a science. Some keep emergency wears in their carryons, while those of us who can’t bear the loss of laptops would gladly sacrifice dry-clothes space for a few external hard drives.
And as important as what goes inside, is what doesn’t. A globe-trotting friend of mine (who generally needs all the space he can get) always reserves a square foot of sacred suitcase space for gifts — the gifts he brings his wife and children on his journey home. If that doesn’t say volumes about his mindset, I don’t know what does.
In Confessions of an Advertising Man, father-of-modern-advertising David Ogilvy upends traditional notions of creativity being at odds with decision making. As a traveling creative, Ogilvy understood the nuances of this relationship. Indeed, it’s often at the root of how you pack your suitcase: it can require the extent of your puzzle-solving prowess to stuff it full of misshapen odds and ends. It requires advance planning, and in equal measure, planning on-the-fly.
Suitcase in Point
Your design decisions are much the same way. Though digital barriers are increasingly posing fewer challenges, interfaces and architectures are not unlike suitcases. You have limited space (viewport, device), limited compartments (navigation, content taxonomy), limited weight (bandwith, cacheing, speed), and limited security (continuity, configurability of UX, personal information).
Just like the destination and duration of your vacation, users’ time with your product is finite, and often knowable in advance. This suggests that prioritization and creativity play a similar role in design choices as they do in suitcase-packing: all that puzzle-solving and optimizing results in an expression of what you value. The million-dollar question is this: is it the same thing your users value? What would your users pack in their suitcases?
It’s no coincidence that more than one adaptation of Sherlock Holmes relies on luggage to solve a mystery. It’s like I said: for most of us, suitcases are idiosyncratic and highly personal. When those idiosyncrasies carry through to your design choices, it can be for better or for worse. So ask yourself: what’s inside your suitcase?