Published inService Design MagazineAI prompts for Service Design, Swiss SDN and more Service Design contentHere’s my latest mini Service Design newsletter with some AI prompts, for the nerds and some exciting news about the Swiss SDNFeb 19, 2023Feb 19, 2023
Published inService Design MagazineService Design AI, volunteering and PrinciplesA new webinar, more service design content and asking for helpFeb 11, 2023Feb 11, 2023
Published inService Design MagazineWhy a huge quantity of Service Design Principles is less stressful than five definitive rules.5 new Service Design Principles and 22 Service Design Questions answered.Jan 14, 2023Jan 14, 2023
Published inService Design MagazineNew Service Design book out with a little gift.The book Service Design Principles 201–300 is now ready! 💥📗Dec 28, 2022Dec 28, 2022
Published inService Design MagazineFrugal service design: Simple things can have a big impactI’ll share a story that proves that small things can have a big impact and a changelog of all the new service design content I created.Dec 19, 20221Dec 19, 20221
Published inService Design MagazineThe power of rules of thumbAnd an invitation to discover a sneak peek of my next service design bookDec 1, 2022Dec 1, 2022
Published inService Design MagazineThe Service Design CurseLearning the simple ways to better serve the people around you can make your life like hell.Nov 5, 2022Nov 5, 2022
Published inService Design MagazineEffortless Service DesignHey there 👋 This week I explore this question:Oct 22, 2022Oct 22, 2022
Published inService Design MagazineThe question is NOT “Can this service be built?Lots of Service Design resourcesSep 21, 2022Sep 21, 2022