It took one project to change the way my previous employer designs its product. I was the first design hire and joined a small product team. At the time, the engineering team called all the shots and made decisions for product and design-related matters. They rushed me and my product manager counterpart to start solutionizing right away without conducting thorough user research or validating concepts. They didn’t take the time to speak to our customers to understand their journeys or why they were going through a specific problem.

Cat Lagman

I like art, dogs, and long division | Product Design @able_co

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