Pay it forward is an expression for describing the beneficiary of a good deed repaying the kindness to others instead of to the original benefactor. The concept is old, but the particular phrase may have been coined by Lily Hardy Hammond in her 1916 book In the Garden of Delight.”

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This captures the spirit of SaaSBooMi as a community and its purpose.

SaaS Ecosystem is between its second and third generation of iteration in India. We cannot emphasize enough the importance of SaaS as an industry to transform a Services Nation into a Product Nation. This transformation is not going…


I’m excited to share that we have raised $18MM USD in our Series-C round led by Insight Venture Partners, with participation from our existing investors — Accel Partners and Tiger Global Management.

Insight Venture Partners is based out of NYC. They are an active investor in a number of companies that we look up to, including Shopify, NewRelic and Wix. We are excited about partnering with them. Here’s how Harley Miller, VP at Insight Venture Partners, summed up his thoughts for leading this round.

“Chargebee delivers a broader and deeper subscription billing management solution built for both non-technical business users…


We need your help.

We are looking for startup role models. If you think, others can learn something from your experience as a startup, we would love to have you nominate your startup here.

It’s not just about the numbers. It’s about telling your story and inspiring a lot more to take up entrepreneurship like you.

We know that like most entrepreneurs you may be pretty modest. If you feel that you do not want to nominate yourself at this time, you can still help us.

Know someone we should definitely know about? Refer us to a few startup entrepreneurs you admire. We will reach out to them.

Please nominate them here.

Deadline is 31-Aug-2017.

P.S: I am helping Dorai and Venkat to help curate the startups in Chennai for the TiE Chennai Awards. Thank you!


If you know your answer, that’s fantastic.

But I’ve realised that this discovery process of “the thing you would do for free” is the hardest part.

I love solving puzzles; finding solutions to problems. And that’s why I love customer support so much, listening to folks trying to put a solution together using products and I just love doing customer support.

I’ve realised over a period time, how much I love and obsess about customer support for a reason. And thankfully, I now belong to a tribe that also obsesses about that.

It has taken only about 15 years for…


Some of the most interesting conversations happen in the informal meet-ups leading upto the events. It is in these casual conversations that your ideas tend to get better and you tend to learn a lot.

So, I reached Dublin a day ahead of the SaaStock kick-off, to attend the pre-event happy hour organized by Algolia and Point-Nine Capital, to discuss “Build vs. Buy”.

With a room full of SaaS founders, trying to sell to each other, you would expect everyone to incline towards the “Buy” argument. …


“If you are in USA, please start the process 4 weeks in advance to get your merchant account and if you are elsewhere, expect the process to take anywhere between 2 to 4 months”.

Before the days of Stripe, I remember writing this in 2011, as a prerequisite in our help documentation.

Without a service like AWS, you can’t imagine two guys sitting out of an apartment, building a service and competing with highly funded companies from any part of the world!

Just like AWS, the emergence of Stripe has played a huge role in creating a level playing field…


When I read OLA and Uber launch bike taxis on the same day, yesterday, I was very happy. Happy for the fact that they feel the pain of every day commuter, their customer, and are figuring novel ways to solve it.

For those who aren’t familiar, Bangalore traffic sucks. Big time. Not just in peak hours. Sometimes it’s much more faster to just walk than going by car or public transportation.

If you want a sample of Bangalore Traffic, check this parody twitter account. It’s called Silk Board Junction with the description “Timely and detailed updates from India’s largest parking…


The Big ‘Pitch’er — StartupHouse Battlefield

YouTube, LinkedIn, Twitter, AirBnB and many other services have become an integral part of our lives. But these were businesses like any other, ones that started out small. They had an idea, they wanted to solve a problem, they built a product and they knew the potential of their idea becoming a reality. Now the pertinent question is, how did they convince their audience that their business stands out within 5 minutes? Enter, startup pitch.

Startup pitch is a new area of communication, where you have to size down your business idea into 5…


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This week I attended the #SaaStrAnnual event.

One of the most dominating themes was the number of solutions around sales productivity. It’s not surprising considering that one of the most important challenges facing SaaS startups is sales and distribution.

The Compass.co study on “State of SaaS” is very revealing about the #1 challenge facing this industry, which is distribution.

While we are at it, many a startups tend to focus on differentiating their solution only based on competitor, which is necessary. But driving the product based on competition is like driving with an eye on rear view mirror.

Having a…


To begin with, let me admit that I am guilty of confusing entrepreneurship in any form with small business, startups and have had some confusing conversations in startup-specific events in the past.

A startup can be run by a business owner (not an entrepreneur) and a small business can be run by an entrepreneur if you apply Stevenson’s definition. So, why is it necessary to understand the difference between startups, small business & entrepreneurship in general, especially in the context of startup events?

A small business can morph into a startup and scale; like the case of 37signals. BTW, I…

Krish | ChargeBee

Entrepreneur; another sleep deprived idiot; cofounder of Chargebee Subscription Billing and Invoicing.

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