Paul StephensonThe 8 Best Web Help Desk Service Providers for Small BusinessesMore at blogDec 2, 2022Dec 2, 2022
Paul StephensonThe 12 Best Helpdesk Software — Buyer’s Guide | BclinkedReprinted from BClinked BlogDec 2, 2022Dec 2, 2022
Paul StephensonMeta-universe Product Breakdown — Emotional Social, Virtual Town, and Replica Reality in Virtual…I. Chill Pill: When Emotional Social meets Meta-UniverseNov 24, 2022Nov 24, 2022
Paul Stephenson7 Key Customer Experience Metrics from Basic to AdvancedI’m often asked, “If you could choose one metric to measure customer experience, which one would it be?” It’s always an interesting…Nov 24, 2022Nov 24, 2022
Paul StephensonOne-stop strategy for SaaS platformsSaaS, as a cloud-based software delivery model, is more common in the form of a single SaaS product. In contrast, the second form is an…Nov 23, 2022Nov 23, 2022
Paul Stephenson7 Key Customer Experience Metrics from Basic to AdvancedI’m often asked, “If you could choose one metric to measure customer experience, which one would it be?” It’s always an interesting…Nov 23, 2022Nov 23, 2022
Paul StephensonUser support drives your growth.You may have heard of “support-driven growth,” which may seem like another way of saying user success, but it’s much more than that.Nov 23, 2022Nov 23, 2022
Paul StephensonWhy not use AI chatbotsArtificial intelligence (AI) has made exciting advances in 2021, but the experience of interacting with AI is still very poor — think of…Nov 23, 2022Nov 23, 2022
Paul StephensonBuilding a thriving support team and department from 0 is easy.Have you ever had that experience where you had to start from scratch when you buttoned up your shirt as soon as one button went wrong?Nov 23, 2022Nov 23, 2022
