APQC — Process Classification Framework

Introduction

If you work in a business where there is a complex environment of business processes and information systems it can become very difficult to get a good understanding of what is going on in the business. This could lead to wasting money inside the business and not effectively execution of business processes in the business environment.

Who is APQC?

Here is the official about statement from the APQC site:

APQC is a member-based nonprofit and one of the world’s leading proponents of business benchmarking, best practices, and knowledge management research. We follow our mission to help organizations around the world improve productivity and quality by discovering effective methods of improvement, broadly disseminating findings, and connecting individuals with one another and with the knowledge they need to improve.
  • Knowledge Management
  • Process and Performance Management
  • Education
  • Financial Management
  • Human Capital Management
  • Supply Chain Management

Overview of Process Classification Framework

The process classification framework is organized in operating and management processes into 12 enterprise-level categories, including process groups and more than 1000 processes and associated activities.

Figure 1 — Process classification framework

Summary

I believe the APQC Process Classification Framework provides an excellent framework to manage business processes and provide benchmarks to ensure you are effectively executing your business processes. Does not matter how big or small your business is the framework will guide you to use a structured approach to managing your business processes.

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Passion for Software and Enterprise Architecture. I like to play with Azure, Cloudflare and programming languages (C#, Rust, and JavaScript).

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Cecil

Cecil

Passion for Software and Enterprise Architecture. I like to play with Azure, Cloudflare and programming languages (C#, Rust, and JavaScript).