Strategies Around Active and non-defensive listening

Cecilio Blanco Ledesma
8 min readOct 4, 2023
Photo by Patty Brito on Unsplash

Have you ever found yourself hesitating to bring up certain concerns, feelings, or needs because you fear that it might escalate into a futile argument? Do you tend to grapple with issues internally rather than addressing them head-on, simply to avoid conflict? Have you ever believed that expressing your needs would only lead to disappointment, so you opted to keep them silent?

When communication skills are lacking, confronting potentially difficult conversations can indeed be daunting. This fear of conflict avoidance is entirely understandable. If you grew up in an environment where engaging in conflict yielded more pain than resolution, it’s likely you’ve developed a knack for sidestepping such situations. Likewise, if your childhood was marked by your needs being dismissed, invalidated, or unmet, it’s only natural that you may not place much importance on your own needs as an adult.

However, adulthood offers the opportunity for growth and change. You can learn to navigate conflict effectively, prioritize your needs, and expect that others will value them too. By gaining a better understanding of the communication process, you can transform your experiences with conflict into moments of connection, rather than disconnection. This transformation is entirely possible, and I assure you, it’s within your reach.

Picture a scenario where you’ve mastered the art of communication, allowing you and your partner to engage in challenging conversations that leave both of you feeling truly seen, heard, valued, and respected. With the right communication skills in place, you can address any topic, whether it’s about intimacy, finances, or something as seemingly trivial as ice cream preferences.

To embark on this journey toward better communication and healthier conflict resolution, consider practicing the following:

Active and non-defensive listening is the cornerstone of effective communication in any relationship. When your partner shares their concerns or feedback, it’s crucial to remember that their intention is not to attack your character but to foster growth and understanding within the relationship. Criticism, when viewed through the lens of constructive communication, can be a catalyst for positive change.

Both you and your partner should feel safe expressing your thoughts and feelings without fear of judgment or reprisal. Cultivate an environment where vulnerability is welcomed and acknowledged as an essential component of growth.

When faced with criticism or concerns, try to replace defensiveness with curiosity. Instead of immediately defending yourself, ask open-ended questions to gain a deeper understanding of your partner’s perspective. This shift in mindset can lead to more meaningful conversations.

Understand that the feedback you receive pertains to specific behaviors or actions, not your entire identity. By recognizing this distinction, you can avoid taking criticism personally and focus on addressing the specific issue at hand.

If you find that the criticism is valid, take responsibility for your actions and express a genuine commitment to making positive changes. Acknowledging your imperfections and demonstrating a willingness to improve can strengthen trust and connection in your relationship.

Active listening involves not only hearing your partner’s words but also understanding their emotions and perspective. Show empathy by reflecting back what you’ve heard and validating their feelings. This approach fosters deeper connection and mutual understanding.

After acknowledging the concern, work collaboratively with your partner to find solutions or compromises that address the issue. This collaborative problem-solving approach reinforces the idea that you both have a shared interest in the well-being of the relationship.

By adopting these principles, you can transform moments of criticism or conflict into opportunities for personal and relational growth. Remember that effective communication is a skill that can be honed over time, leading to more harmonious and fulfilling relationships.

When you find yourself in a tense or emotionally charged conversation, it’s vital to cultivate self-awareness. Pay attention to how your body reacts to stress. Notice if your breath becomes shallow, your muscles tense, or your heart rate increases. This awareness is the first step in gaining control over your emotional reactions.

Your breath can serve as a valuable anchor during emotionally charged moments. When you feel yourself becoming upset, make a deliberate effort to slow down and deepen your breath. Inhale deeply through your nose, allowing your diaphragm to expand, and exhale slowly through your mouth. This controlled breathing can help regulate your body’s stress response.

Grounding techniques are strategies that reconnect you with the present moment and provide a sense of stability.

Take a moment to identify five things you can see, four things you can touch, three things you can hear, two things you can smell, and one thing you can taste. This exercise shifts your focus away from intense emotions and anchors you in the present.

Practice mindfulness by paying attention to your breath and bodily sensations. Mindfulness meditation can help you observe your emotions without judgment, allowing you to respond thoughtfully rather than react impulsively.

Carry a small, meaningful object with you during challenging conversations. When you start feeling overwhelmed, hold or touch the object. This physical connection can provide comfort and a reminder of your grounding intention.

If the conversation becomes too intense, don’t hesitate to request a brief pause. Stepping away for a moment can allow both you and your partner to cool off and collect your thoughts. However, be sure to communicate your need for a break kindly and respectfully.

Developing emotional regulation skills over time can help you manage your reactions during difficult conversations. Techniques such as journaling, deep breathing exercises, and seeking support from a therapist or counselor can aid in this process.

While it’s crucial to manage emotions during a conversation, it’s also essential to express your feelings honestly and constructively. Use “I” statements to convey your emotions without blaming or criticizing your partner. For example, say, “I feel hurt when…” instead of “You always make me feel…”

By incorporating these strategies into your communication toolkit, you can enhance your ability to navigate challenging conversations with composure and empathy. Remember that the goal is not to suppress emotions but to regulate them effectively, fostering a more productive and respectful dialogue with your partner.

In the heat of a conversation, it’s common to prepare responses while your partner is speaking. Instead, try to slow down and allow your partner’s words to wash over you. Give yourself the time and space to process their perspective before formulating your response. Take deliberate, measured steps.

Conflict doesn’t have to be a source of fear or anxiety; in fact, it can be a pathway to deeper connection with your partner. By honing these skills, you’ll become more comfortable addressing conflict, and you’ll find that resolving issues as they arise can lead to a more profound and satisfying relationship.

The art of active listening is fundamental to productive and empathetic communication.

In the midst of a conversation, especially one that carries emotional weight, it’s a common tendency to formulate responses as your partner speaks. This inclination is rooted in our desire to be heard, understood, and to ensure our point of view is considered. However, this instinct to “prepare” our responses can inadvertently hinder effective communication.

Instead, consider the power of slowing down and allowing your partner’s words to wash over you like a gentle wave. Imagine each word they speak as a brushstroke on the canvas of their feelings and thoughts. By embracing this deliberate pace, you create a mental space in which their perspective can take root.

Allowing your partner’s words to permeate your consciousness enables you to grasp the nuances of their perspective. You can discern not only what they are saying but also the emotions, fears, and desires that underlie their words.

By taking the time to truly listen, you convey respect for your partner’s feelings and experiences. They feel heard and valued, which can de-escalate tension and foster a sense of connection.

Slowing down gives you the opportunity to manage your emotional reactions. Rather than immediately responding from a place of defensiveness or impulse, you can choose to respond thoughtfully and constructively.

Deliberate listening often leads to more meaningful conversations. It invites follow-up questions that seek clarification, allowing both you and your partner to explore the topic in greater depth.

Here are some practical strategies to help you actively engage in a conversation with your partner, maintain eye contact, and resist the urge to interrupt or interject prematurely.

Begin by cultivating mindfulness in your daily life. This involves being fully present in the moment without judgment. The more you practice mindfulness, the easier it becomes to apply it in conversations.

Before entering a conversation with your partner, set a clear intention to be present, listen actively, and show respect for their perspective.

While your partner is speaking, make a conscious effort to maintain eye contact. This signals that you are fully engaged and attentive.

Position your body in a way that conveys openness and receptivity. Avoid crossing your arms or displaying defensive body language.

Occasionally, offer verbal affirmations such as “I see,” “I understand,” or “Tell me more.” These cues let your partner know that you are actively listening.

Remind yourself that your opportunity to speak will come after your partner has finished sharing their perspective. Practice patience and focus on understanding their point of view first.

If you’re concerned about forgetting your thoughts or responses, keep a notepad nearby to jot down key points. This allows you to capture your ideas without disrupting the conversation.

Gently nodding your head at appropriate moments conveys that you’re following the conversation and encouraging your partner to continue.

A warm and genuine smile can create a positive and inviting atmosphere during the conversation.

Subtly mirroring your partner’s body language can help establish rapport and connection. For example, if they lean forward, you might do the same.

Avoid tense facial expressions that might convey impatience or judgment. Keep your facial muscles relaxed and receptive.

After your partner has finished speaking, take a moment of silence. Use this time to process their words and emotions.

Consider what your partner’s perspective means to them and how it aligns or contrasts with your own. Reflect on any potential emotions underlying their words.

Only after this reflective pause should you begin to formulate your response. This allows you to respond thoughtfully and constructively.

Remember that active listening is a skill that can be developed with practice and patience. Over time, these strategies can become second nature, enabling you to engage more deeply with your partner, build stronger connections, and navigate difficult conversations with greater ease. Effective communication is a cornerstone of healthy relationships, and your commitment to improving it can lead to more harmonious and fulfilling interactions.

By taking these deliberate, measured steps in your conversations, you can transform dialogue from a mere exchange of words into a genuine exchange of understanding and empathy. This not only strengthens your connection but also promotes healthier, more constructive resolutions to any issues at hand. Remember that effective communication is a skill that evolves over time, and your commitment to it can lead to more harmonious and fulfilling relationships.

--

--

Cecilio Blanco Ledesma

Creator of "Letters To My Son" series. I have a YouTube channel. Born in Manila. Lives in Austin, TX.