Effective Strategies for Giving Smarter Feedback
Andy Molinsky

It’s partly a cultural thing. See the book The Culture Map by Erin Meyer for more on that.

Also the context in which feedback is given can make it easier for people to give and receive. If you notice a problem and you have to call someone on it out of the blue that’s very different from when you have an expected postmortem or debrief session with a standard format.

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