Gerardo Escamilla
De-estructurado pero lógico, osado pero sensato, creativo pero realista.
Highlighted by Gerardo Escamilla
From Service Design and UX Design: What’s the Difference? by Designlab
We might therefore think of service design as both user-centered and system-centered. Service design connects the service proposition with the needs of customers and service-side users, and it also plans how to ease the customer’s journey between the touchpoints in a system.
From Service Design and UX Design: What’s the Difference? by Designlab
We might therefore think of service design as both user-centered and system-centered. Service design connects the service proposition with the needs of customers and service-side users, and it also plans how to ease the customer’s journey between the touchpoints in a system.