Chanel VenterThe influence of discounts and deals on today’s customersValue for money is more important than ever which begs the question: is price the only thing that really matters?Dec 17, 2019Dec 17, 2019
Chanel Venter6 Steps to Build Rapport with your CustomersIt is human nature to want to feel connected to those around you. This connection allows you to feel understood and comfortable in any…Nov 18, 2019Nov 18, 2019
Chanel VenterThe cost of an unhappy customerDid you know that in 2018, businesses all around the world lost a total of $75 billion due to unhappy customers?Oct 23, 2019Oct 23, 2019
Chanel VenterThe top 10 reasons why your customers don’t come backAs a business in the hospitality industry, the success of your business is entirely in the hands of your customers.Oct 3, 2019Oct 3, 2019
Chanel VenterThe secret to creating genuine connections with your customersIf you haven’t been living under a rock, you’ll know that customers today value experiences over materialism.Sep 23, 2019Sep 23, 2019
Chanel Venter4 ways to turn your customers into your fansIn today’s fast-paced world where we all live through our mobile phones, people are yearning for connection. They want to feel like an…Sep 19, 2019Sep 19, 2019
Chanel Venter6 tips for putting together a solid improvement action planIn order for businesses to stay relevant and on top of their game, they need to be continuously improving based on their customer feedback.Sep 19, 2019Sep 19, 2019
Chanel Venter6 service elements that are important to the modern spenderWe live in a fast-paced world where anything we want, we can get with the click of a button. The world has become smaller and more…Sep 19, 2019Sep 19, 2019
Chanel VenterHow design impacts the customer experienceHow a space is designed is something that can often be overlooked by both the end-user and the business itself in terms of how it affects…Sep 19, 2019Sep 19, 2019
Chanel VenterHow to make effective improvements based on your customer feedbackIn today’s competitive market, it is vital for businesses to make sure that they are not staying stagnant.Sep 19, 2019Sep 19, 2019