Enterprise Content Management Strategies for Independent Software Vendors (ISVs)

Content Management under ISVs

Enterprise content management (ECM) now involves technologies, tools, and methods that can manage content across an enterprise and revolves around the company’s ability to access, monitor, and process information efficiently.

Without extensive communication, ECM implementations cannot work as it should involve people from all levels of an independent software vendors solutions. This ensures proper alignment of business and IT goals with set protocols for effective indexing. One can develop the right criteria for differentiating records from other documents. With representatives of different areas within your enterprise, one can handle document-specific processes efficiently. One can communicate the complex nature of the details with ECM vendors too.

Implementation Approach

The project manager should align their implementation process with the existing operations, keeping managers and team members in the loop. The workflow and automation of the processes matter. Addressing existing issues will help users to take confidence in the ECM environment. The transition should be exciting enough for all.

The IT personnel will be in charge of backups and migration and their assistance is crucial for ECM implementation stages. Implementing workflows are tricky and its training should be part of ECM implementation. Additionally, ECM can only be implemented only if the client is willing to share basic processes and information that also include intricate details of the workflow process. Improper planning can compromise on the initial training process on the new software product development.

Planning and Implementation in Simultaneous Shifts

Planning is an area in which ECM implementations fall short and should be taken care of at all costs. If additional functionalities are required, there should be a proper plan along with the time constraints, available resources, and capabilities before project rollout. One can implement the technology incrementally or all at once that choose the latter method tend to have better success. In simultaneous ECM rollouts, chances are that departments will focus solely specific processes and not in perspective of the rest of the enterprise.

Multi- Tiered Functionality approach

In terms of functionality, organizations should emphasize planning and thorough research. The requirements should be well-defined and need to align with a business standpoint. One should also ensure that the prospective system complies with regulations imposed by Sarbanes-Oxley (SOX), HIPAA, or other compliance standards as per industry.

The implementation of ISVs engineering services should be able to manage records and its entire document lifecycle too. Choose a system that can handle automation of the migration process, storage needs, retention policies, and deletion so that you are not stuck during e-discovery.

Documentation and Storage

ECM environments under ISVs engineering services are usually built by a small team of professionals. Hence chances are that they have moved up the ladder in their career. All pertinent details of all systems should be documented and stored in an organized manner. Let the administrative staff know the necessary documents and administrative tasks related to the same.

Planning an enterprise implementation requires clear vision, communication, and knowledge of diverse areas within the business. Take advantage of experienced domain specialists and department heads for automating processes.

Article Source: ArticlesBase