Over the course of my career as an operations executive, I’ve found it perplexing that people often misuse the terms management and leadership, which are very different things. When I train new managers at Kinetic Social, one of the first items on the reading list I give them is…

…there’s a difference!

Knowing the difference between management and leadership is essential to succeed with a team. If you know you need more leadership in an organization, and you merely provide more management, you end up with an over-managed…

Chief Operating Officer and President