Maaike, this is a very timely piece. And while I’m sure that you and many others would make great and very useful bots to serve people in this crisis, a unified response is critical, and, to build a little on your point, the only way we can help is by offering our services to the bodies responsible for effective dissemination of trustworthy health advice, like the WHO, and national health departments. There is no room for a bot that comes from a source other than these — even if it completely verifiable.

Written by

Senior Conversation designer and thought-leader creating relatable ‘humanised’ digital conversations for business clients. https://chatbotcopywriter.com

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store