Which platform is best for conversational AI

Chatbots have proven to be immensely useful tools for both customers and businesses. Multiple businesses across the world have already invested in chatbots and virtual assistants and many more are expected to do the same in the near future. Conversational artificial intelligence technology (conversational AI) allows Smart Chatbots can recognize user intent and deliver more engaging experiences to the customers. Businesses need to find a reliable conversational AI platform to create and deploy an efficient, feature-packed AI chatbot.

Sinch is among the most dependable providers of Conversational Artificial Intelligence Platform today. They make it easy to connect with the existing IT infrastructure to make the most out of the vast amounts of customer data, and allow businesses to steadily grow while moving through the digital transformation journey. By using this conversational AI platform, you can deliver improved customer experience across the value chain while accelerating internal efficiency. Chatbots created through the platform make sure that users receive consistent and accurate responses, regardless of the time of day or the agent handling the conversation.

You would not need any coding expertise to create Smart AI Chatbots with Sinch. Developing and deploying a chatbot is fairly easy and hassle-free through this platform. The platform also facilitates easy on boarding and helps in automating about 90% of conversations. While using the Sinch platform for customer service AI chatbot, you can also be assured of safe and secure interactions. Through this platform, you can additionally create bots that understand multiple languages, which makes it easier to connect with the local markets.