Here’s some general tips and tricks for writing in a style that makes your bot come to life.
Always run experiments. AB-test your way to success. If you find that a dialogue isn’t delivering desired results, don’t just mix it up but run a test so you can be certain you’re improving.
Keep tweaking. The work is never done. Keep testing. Keep making it better. Always take a data driven approach and don’t be afraid to fail and learn. It can always get better.