To Be a Better Leader, Learn This FBI Hostage Negotiation Tactic
Andy Raskin
3.9K76

This is called reflective listening and is a well known counseling strategy. Carefully listen to the other person and reflect what they are saying. It’s useful for any kind of conflict resolution and allows one to go deep in any relationship. It’s a very powerful tool.

Like what you read? Give EB a round of applause.

From a quick cheer to a standing ovation, clap to show how much you enjoyed this story.