I like how you summary and quoted each interview. The quotes are great and I can feel the conversation because of the tone. The observation at the airport was really fun, I kinda thinks that could be one of the best place to observe a family since it really requires patients and you will see how parents handle problems from their children in public places.
I wish you wrote more on how each conversation wast going. I can see the result and how different people have different problem, but if there are some more detail on each of them will be great.
What if you wrote some of the major ideas for unpacking part down on the blog. The pics shows your idea on how you did your unpacking but I cant really read what actually on the sticky notes.