Chidambaram N Vijaykumarinworld more humanThe shifting of industrial forces- the coming of the 2nd generation store owners.For us at Centre of Gravity, the sales channel is as critical for strategy development as customers. It short-circuits industry…Aug 26, 2020Aug 26, 2020
Chidambaram N Vijaykumarinworld more humanHow to listen empathetically. Challenge #3 — distractions!(The last article of the four part series)Aug 12, 2020Aug 12, 2020
Chidambaram N Vijaykumarinworld more humanHow to listen empathetically. Challenge #2 — non-verbal communication!(The third article of the four part series)Aug 10, 2020Aug 10, 2020
Chidambaram N Vijaykumarinworld more humanHow to listen empathetically. Challenge #1 — selective listening.Our consulting work at Centre of Gravity depends a lot on understanding & researching people as human beings first and customers later…Aug 7, 2020Aug 7, 2020
Chidambaram N Vijaykumarinworld more humanHow to listen empathetically.This is a four-part article on our reflections on listening based on our experience as strategists, as researchers, as a parent, as a…Jul 24, 2020Jul 24, 2020