That sounds funny David, in every establishment employees all have their roles spelt out.

Queecy, It’s good you mentioned the economic situation as well but it might not even be about the National economic situation but a companies desperate measures to continuely keep it’s doors of business open.

There comes a period that it takes desperate moves and strong push from a companies management to stay afloat, which may include each staff member stepping out of his or her comfort zone to ensure the organization succeeds. I use to wonder why some banks give even the Tellers staff marketing targets.

The fundamental responsibility of each staff is to promote the organization in which they work.

Lastly I think that this little push may bring more revenue to the organization and save the jobs of these same employees.