Optimizely & The Dunning-Kruger Effect
Gabe Weisert
35215

This article brough back a vivid memory: While working as a low-level lackey at a global consulting firm, I was grousing and complaining to a mentor about one of our senior leader’s front-of-the-room presentation to a client. My mentor looked at me with kindness and put his hand on my shoulder and said:

“You won’t understand what that person is going through until you find a potential client of your own, try to understand their problems, promise to fix them, do the work, deliver the work, listen to their feedback, and then — if you are lucky — have them return to you for more work.”

Now that I have been an entrepreneur for over 15 years, I know what it feels like to live at the bottom of that Dunning-Kruger Curve!

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