Humley LtdHow will GPT Impact Your Contact Centre?Attention business leaders: have you heard about the latest developments in GPT technology?Apr 19, 2023Apr 19, 2023
Humley LtdThe Challenge with Building Chatbots & How to Solve ItIn recent years, conversational assistants and chatbots have become increasingly prevalent in the business world. According to a recent…Apr 6, 2023Apr 6, 2023
Humley LtdTransforming CX and Conversational AI with GPT & Generative AIINTRODUCING “THINK” BY HUMLEYMar 31, 2023Mar 31, 2023
Humley LtdChanging the customer service landscape with hyper-automationAuthors: Sarah Hayward-Topping, Intelligent Automation Consultant Conversational AI, Ciklum & Adam Harrold, CEO, HumleySep 27, 2022Sep 27, 2022
Humley LtdAn Interview with Ciklum and Humley: The Future for Intelligent AutomationFurther to our recDec 1, 2021Dec 1, 2021
Humley LtdHow Intelligent Automation is delivering true omni-channel experiences for customers & contact…The value of delivering exceptional customer service is well known, with a recent HubSpot survey finding that 93% of respondents would be…Sep 2, 2021Sep 2, 2021
Humley Ltd3 Trends for Conversational AI in 2021Many organisations are already starting to reap the benefits of Conversational AI Assistants across their processes. However, as with any…Apr 29, 2021Apr 29, 2021
Humley Ltd5 Ways to Deploy Conversational AI to Improve Business PerformanceGartner analyst Van Baker recently stated that there has been a 160% increase in interest around implementing chatbots and associated…Apr 21, 2021Apr 21, 2021
Humley LtdWhy AI Isn’t A ‘Cure’ For All Your Business ChallengesAccording to the analysts Gartner the number of businesses adopting AI grew by 270% in the years between 2015–2019. With such great demand…Apr 16, 2021Apr 16, 2021
Humley LtdIs Low Employee Engagement Killing Your Business?A recent SMARP survey found that 71% of executives believe that employee engagement is critical to their organisation’s success, however…Apr 16, 2021Apr 16, 2021
