Chip StevensinCarMax Experience DesignDesign Ahead — Test solutions as patterns, not as instancesDrive value through consistency and make room for innovation.Mar 5Mar 5
Chip StevensinCarMax Experience DesignBuilding the Experience Bridge Between Objectives and Key ResultsIntroducing: The Outcome-driven OKR CanvasMar 13, 2023Mar 13, 2023
Chip StevensinCarMax Experience DesignNever forget, there’s an ‘I’ in ‘Designer’How to grow your people and team at scaleJan 5, 2022Jan 5, 2022
Chip StevensinCarMax Experience DesignYummy SoundsHow to listen for what your user isn’t sayingJul 27, 2021Jul 27, 2021