2023 Technology Outlook: Unlocking the Potential of These Top Strategic Technology Trends
The past year was all about a slew of challenges- geopolitical instability, soaring inflation, the demise of cryptocurrency, and a post-pandemic world that was slowly returning to normal. The rise of technology solutions has prompted businesses to incorporate strategic planning to stay ahead of the curve. However, amidst the chaos, a silver lining emerged. Specifically speaking about the peerless ChatGPT that has captured the attention of corporate leaders, causing them to realize that the future is much closer than they anticipated.
The year 2023 is going to witness some of the top technology trends promising some exciting developments. Sustainable technology, for one, will take center stage, as well as digital immune systems, which utilize cutting-edge testing methods and data-driven insights to create resilient technological solutions. According to Gartner reports, companies are set to achieve some specific midterm goals, such as digital immunity, which will be indispensable by 2025 and will have a direct impact on end-user experience, allowing applications to deliver greater uptime. Get ready for an innovative and sustainable technological revolution!
Harness yourself to discuss the top 5 strategic technological trends for 2023.
The limitless capacity of Robotic Process Automation
Imagine freeing your workforce from the shackles of repetitive tasks like data handling and processing transactions, leaving them free to focus on creativity and innovation. That’s where RPA comes in, offering a critical solution to managing global supply chain disruptions and ensuring the on-time delivery of flawless services. Business leaders are increasingly turning to RPA technology to streamline their operations and gain a competitive edge in their industries.
And that’s not all — the year 2023 will see RPA technology take a quantum leap forward, as the distinction between bots and digital workers becomes even clearer. Combining RPA with AI enables data gathering from multiple sources and automating processes based on structured data. A 2022 survey by Deloitte reveals that over half of corporate leaders have already begun their RPA journey, with cost reduction, improved quality, and increased productivity among the many benefits cited.
But the future holds even greater promise as RPA joins forces with AI and ML, enabling legacy operations to be automated, complex workflows accelerated, and resources managed more efficiently than ever before.
Benefiting from the Metaverse
Metaverse is not just a modern term, it is an incredible world where virtual reality and the real world collide. This fascinating concept truly entered the mainstream when Mark Zuckerberg’s platform paved the way, inspiring companies, banks, and even governments to follow suit.
And the numbers don’t lie — according to McKinsey’s report, the Metaverse is poised to generate a staggering US$5 trillion in revenue by 2030. In fact, in just the first half of 2022, a whopping US$120 billion was invested in Metaverse projects. From movies and tourism to Metaverse cryptocurrency and Apple’s much-anticipated mixed-reality headset, this innovative concept is shaking up the landscape like never before forcing businesses to make changes in their strategic planning process. The Metaverse also offers the tantalizing prospect of immersive CX, taking hyper-personalization to a whole new level beyond omnichannel strategies. The Metaverse unlocks a new era of limitless possibilities for businesses and consumers alike!
Flexibility in AI
Flexible or adaptive Artificial Intelligence (AI) can have game-changing effects on your business. Unlike traditional AI systems, adaptive AI has the unique ability to self-adapt during production or after deployment, continuously learning from human and machine experiences. This means that it can revise its own code and adapt to real-world changes, bringing a new level of flexibility to your company’s design and operations.
Incorporating adaptive AI into your business intelligence strategy can lead to more resilient solutions that deliver long-term value. This innovative technology helps companies react more quickly and effectively to disruptions, while also facilitating rapid scaling. For instance, as the owner of a financial services company that processes a large amount of customer data in real time, you decide to implement an adaptive AI system. This system continuously learns from customer interactions and feedback, using machine learning algorithms to identify patterns and trends in the data. By adapting its models accordingly, the AI system helps your company to quickly spot new opportunities, predict customer behavior, and improve overall performance.
The emergence of platform engineering
In today’s fast-paced digital world, software architecture is becoming increasingly complex, leaving end-users struggling to keep up with non-expert-level knowledge. That’s where platform engineering comes in — acting as the intermediary between the service and the end-user, providing a curated set of reusable self-service tools, capabilities, and processes. This not only optimizes the developer experience but also accelerates digital application delivery. In fact, Gartner predicts that by 2026, 80% of software engineering organizations will establish platform teams, with 75% of those including developer self-service portals. With platform engineering, businesses can simplify the software engineering process and focus on delivering seamless user experiences.
Creating a secure and reliable digital immune system
In today’s hyper-connected digital landscape, businesses rely heavily on software development and delivery. However, this reliance comes with a cost, and software failures can lead to huge losses. In such a scenario, digital immunity has emerged as a solution to make software applications more reliable and scalable while minimizing downtime.
Digital immune systems comprise various components, including analytics, software engineering, extreme testing, automated incident resolution, automation, and development. These components work together to ensure increased application security and provide a roadmap for CIOs to reduce risk and create positive customer experiences.
According to Frances Karamouzis, a Gartner VP and Distinguished Analyst, 76% of digital teams are responsible for revenue. Hence, security, scalability, operational resiliency, and reliability are critical. Gartner predicts that by 2025, organizations that invest in digital immune systems will reduce downtime by 80%, leading to significant improvements in business outcomes.
Digital immunity is the future of software development, and business strategist must prioritize it to create a secure and reliable digital infrastructure that can withstand the challenges of the hyper-connected digital landscape.
Conclusion
This article highlights the top five strategic technological trends for 2023, each trend offers a critical solution to managing global supply chain disruptions, ensuring the on-time delivery of flawless services, and providing the tantalizing prospect of immersive CX. By embracing these trends, businesses can simplify their operations, gain a competitive edge, and focus on delivering seamless user experiences.
