SurveyMonkey Product Design Summit 2019

At SurveyMonkey, one of our values is to celebrate the journey. This means coming together to be curious, creative, and passionate. In June, our Product Design team came together for the annual Product Design Summit, giving us a chance to unplug from the day-to-day and connect with the global team.

Designers from all over North America (San Francisco, Portland, Ottawa, Denver, and Los Angeles) convened in our San Mateo HQ for an intense week full of laughter and learning.

I’m pretty new on the team — I joined SurveyMonkey as a Product Designer just two weeks before the summit! With…


In 2010, my dad passed away from a decade-long battle with sarcoma, a rare form of cancer. I spent nearly my entire childhood on the sidelines of his battle—a battle marked by two polar opposites: the exhaustion of the countless surgeries, chemotherapy, and radiation treatments, and the hope that my dad could have, one day, overcome the disease.

Throughout those ten years, my dad worked with his oncologist to relentlessly enroll and participate in clinical trials all over the country. He made rounds at cancer centers at Stanford, Johns Hopkins, the University of Washington, and UCSF .

When he was…


Over the past year, I’ve been mentoring students on Designlab, an online bootcamp for new designers.

During weekly 1:1 sessions, I help answer any questions that students have. One of the questions I get asked often:

What should I know to succeed at my first design role?

Here are the things I wish I knew before starting my first design gig, years ago.

Alex Kunchevsky

With each project you take on, remember to ask the important questions before you even think about opening Sketch.

“What problem are we solving?”

“What role does this product play in the user’s daily life?”

“How do…


Some big this happened for me this year. I graduated, traveled, got a new job, and moved into a new place.

Here are 13 things I’ve taken away in 2015.

1. Getting shit done.

My entire life, I’ve struggled with perfection. I wanted to always do it the right way, wait for the right time. And more often than not, that meant not doing anything at all.

This year, I’ve just started to learn how great it is to get shit done.

What does that look like?

Prioritizing ruthlessly. Forget the things that don’t really matter: networking events, meetings, agendas…


Updated July 2017

For the past few years, I’ve kept a detailed list of my favorite UX and product design resources — spanning books that are decades old, to articles, podcasts, and online courses. I believe that the list contains invaluable reads for everyone, including both the newbie and the seasoned designer.

Each of these resources have molded the way that I approach projects, and have been beyond useful for my own journey through design.

With each project that I take on, I find myself constantly referring back to the ideas and concepts from these books and articles. …


What UX will look like 50 years from now

What is “UX Futures?”

Hosted by Rosenfeld Media and Environments for Humans, UX Futures is a one-day virtual summit where industry veterans share thoughts and perspectives on the future of the design world — and what it might look like 50 years from now.

The lineup was awesome, with speakers from different corners of the UX universe — from usability to information architecture and service design.

Here’s some highlights I took away from 6 design leaders at UX Futures. Hope their thoughts are as fascinating to you as they were to me.

Six Lessons

1. “We will be begin focusing more on designing for the in…


A lesson from traveling the world

Traveling has been one of the greatest educators in my life and has schooled me in more ways than a backpack full of textbooks ever could.

Over the past few years, I’ve been fortunate enough to travel through over 15 countries, having a glimpse of everything from remote villages in Morocco to bustling cities across China.

Through these handful of experiences abroad, I’ve taken away incredible experiences and cultivated some lifelong lessons. But perhaps the single most valuable lesson of them all, through meeting people from all corners of the world:

The capacity for empathy — putting yourself in other’s…

Chris Chan

Senior product designer @SurveyMonkey. Passionate about travel, storytelling, and coffee

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