Product Manager@OrchTweets • Writer @DJTimesMag • Sometimes: Musician @chraevis • Past: Product @Bandsintown • Educator @GA • Writer @MSRetailer, @ClubWorldUS
JFK during the strike, th…exual harassment news and everything else over the past two weeks), it got no benefit of the doubt. The facts were caught in the powerful gravitational pull of the “Uber is bad” narrative and were interpreted by users as strike-breaking profiteering, as opposed to what it probably was: a clumsy attempt to avoid profiting from the strike via surge pricing. Lyft, like Uber, also continued to pick up passengers at JFK during the strike, though there was no…
torms or New Year’s Eve — drove prices …y with immigrants and to protest the order. The lack of taxis meant high demand for Uber at JFK. So the company turned off surge pricing to (presumably) avoid the sorts of customer backlash and horrible press it received when previous high-demand events — like winter storms or New Year’s Eve — drove prices up by more than 500 percent.
Narrative gravity is like confirmation bias, “the tendency to search for, interpret, favor, and recall information in a way that confirms one’s beliefs.” But with narratives, it’s less about personal beliefs and more of a bandwagon effect, where everyone processes and interprets information through a framework that is both easily digestible and broadly accepted. Narrative gravity is what makes a startup’s story clock tick.