UX is changing. You may have noticed that UX designers are spending less and less time at their desks, doing UX. They’re spending their time talking to people, whether at other people’s desks, in workshops or stood up in front of white boards — decorating it with post-it notes. But…


Chris Thelwell explores the open file format update to Sketch and how it will change the way designers work forever.

On 06 April 2017, Bohemian Coding released an update to their popular design tool, Sketch 43. Designers around the world hailed it as a game-changer for the design tool industry. …


From choosing prototyping tools to getting your priorities right when designing a new product. I answer Net Magazine readers questions.

I was asked to join Net Magazine as their UX expert for issue 294. Below are the full answers to the selected questions submitted by Net Magazine readers.

“How would you define the difference between convenience and personalisation?”

From Jesse…


Personas are a fundamental part of a UX designer’s toolkit — and they help design teams make decisions knowing that they’re solving the right problems for the right person.

But are they as useful as we think? Do personas create a false sense of security?

From my experience working with…


They are saying that 2016 was the year that changed everything. From Britain deciding to leave Europe. To the surprise result in the US Presidential Election. In Design things changed in a big way too. But will 2017 bring a much bigger and tougher change?

In 2016, design and customer…


I believe that all design teams follow the same journey as they adapt their practice to an agile workflow.

Design is historically a waterfall process. The change to an agile workflow is usually driven by the engineering team, or by the demands of the organisation to deliver faster in the…


The design team at Envato

I was asked by InVision “Should designers be generalists or specialists?” This was my response.

At Envato we have a distributed design team. Designers are embedded in small cross-functional teams alongside developers and a product manager, so it’s really important that our designers can do a bit of everything.

We look for generalists when we hire

We…


I was asked by InVision “How do you structure your design teams — and why?” This was my response.

At Envato we’re building a complex marketplace product used by millions people around the world.

We’re constantly making iterative improvements to existing features and experimenting with new initiatives. Our continuous delivery model enables our team to ship several times a day.

I’ve previously written about how our agile UX team…


I was asked by InVision “What do you believe are the essential qualities of a good design leader?” This was my response.

Photo by Nicole Quevillon / CC BY

Design’s role in modern organisations is largely misunderstood. Executives now know they need design, but they don’t know what that means, how to manage it as a department and how to integrate it with the rest of the organisation. …


I was asked by InVision “What are the key metrics you use to track your design’s effectiveness?” This was my response.

The UX designers at Envato are embedded within agile development teams. This means design has adopted methods for measuring our performance from our agile practices. However, alongside our engineers…

Chris Thelwell

Award winning digital product designer and innovator

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