Christie WraggYour guide to building complete language solutions.It’s true that certain aspects of translation and interpretation must be performed by humans. And some language services may never be…Jun 26, 2020Jun 26, 2020
Christie WraggYour IoT Connectivity Guide: from Backend to FrontendNo matter what industry you’re in, the internet of things (IoT) is a powerful tool. IoT applications can improve automation, efficiency…May 4, 2020May 4, 2020
Christie WraggHow to Build a Smart IVR That Customers Actually Enjoy UsingThe benefits of a well-designed IVR (Interactive Voice Response) system are inherent. An IVR can reduce the strain on customer service…Apr 20, 2020Apr 20, 2020
Christie WraggMistakes to Avoid When You’re Building a Smart IVRMost IVR implementations simply aren’t delivering a good customer experience. In fact, 83% of customers feel that IVR provides them with…Apr 10, 2020Apr 10, 2020
Christie WragginTelnyx7 Best Practices to Differentiate Your Call Tracking ApplicationCall tracking applications have a unique opportunity to help businesses by doing more than simply tracking calls and reporting data.Mar 18, 2020Mar 18, 2020
Christie WragginTelnyxTop 20 Uses for Conversational AI & Chatbots TodayConversational AI and chatbots are increasingly used to enhance the communication channels that customers love most. In addition, they’re…Feb 6, 2020Feb 6, 2020
Christie WragginTelnyx4 Mistakes to Avoid When Implementing Conversational AILet’s face it — businesses are struggling to keep up with consumer expectations. Customers want faster, more responsive service via every…Dec 10, 2019Dec 10, 2019
