Christine J. Crandell – Medium

Christine J. Crandell

Christine J. Crandell

How Work Gets Done in the “Now” Normal

Since the dawn of automation, the focus has been on increasing productivity. Frederick Taylor, a pioneer of efficiency, started the…

4 min readJul 1, 2020

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How Work Gets Done in the “Now” Normal

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Christine J. Crandell

Six Megatrends of the New Normal

As the old saying goes, “When we plan, the Gods laugh.”

9 min readApr 25, 2020

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Six Megatrends of the New Normal

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Christine J. Crandell

Our World went Virtual Overnight

Today, I reconnected with Mike Gospe of Kickstart Alliance. Somehow, over the years, we fell out of touch. Oddly, then again, maybe not…

4 min readMar 20, 2020

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Our World went Virtual Overnight

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Christine J. Crandell

4 Predictions: How Will Data Impact Customer Experience (CX) in 2020?

Will you know your customers any better in 2021 than you do now?

3 min readMar 5, 2020

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4 Predictions: How Will Data Impact Customer Experience (CX) in 2020?

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Christine J. Crandell

How One Australian Innovation Expert Successfully Navigates Washington DC

I had the pleasure to meet with Nicole M. Forrester. She is the Director of Intergovernmental & Philanthropic Partnerships for CSIRO…

5 min readFeb 27, 2020

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How One Australian Innovation Expert Successfully Navigates Washington DC

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Christine J. Crandell

95% Agree: Customer Experience Is Key to Unlocking Growth

If growth is a challenge, what is the solution? Those polled said fixing B2B’s broken buyer journey is critical for revenue growth.

4 min readFeb 14, 2020

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95% Agree: Customer Experience Is Key to Unlocking Growth

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Christine J. Crandell

Christine J. Crandell

As serial CMO and CX strategist, Christine has created $3B in value for over 100 B2B private and public companies in North America and Europe.

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