Chris PerrineAsking For Reviews Is Uncomfortable (And 6 Steps To Make It Easier)I recently listened to an episode of Hubspot’s Growth Show about Jia Jiang, an entrepreneur who was dealing with rejection. To confront his…Jun 19, 2017Jun 19, 2017
Chris Perrine4 Things We Learned From 15,945 Reviews of Australian ISPsFor consumers, one of their most important relationships is with their Internet Service Provider (ISP). The Internet is like oxygen and…Jun 19, 2017Jun 19, 2017
Chris PerrineBingle, AAMI, & A Honda HRV: A Case Study on the Influence of ReviewsLast week I received my yearly renewal notice for the car insurance I have with AAMI for my Honda HRV. Getting this notice helped remind me…Jun 16, 2017Jun 16, 2017
Chris PerrineWhy Online Reviews Are a New Weapon for AgenciesWith digital disruption and what Forrester Research calls “The Age of the Customer” upon us, agencies are in fierce competition to be…Jun 16, 2017Jun 16, 2017
Chris PerrineThe Threat of Violence & A Bad Online Review“Your most unhappy customers are the greatest source of learning.”- Bill GatesJun 16, 2017Jun 16, 2017
Chris PerrineWhy Australian ISPs are losing customers (and they probably don’t know it yet)Being an ISP is hard. Consumers now view the Internet like air — we take it for granted when we breathe it, when we can’t breathe in enough…Jun 16, 2017Jun 16, 2017
Chris PerrineWhy Your Online Review Listing Is Not Like “Field of Dreams”“If you build it, they will come.” — Field of Dreams (1989)Jun 16, 2017Jun 16, 2017
Chris PerrineHow Online Reviews Can Speed Up Your SalesAs we are now in what many call “The Age of the Customer”, businesses continue to adapt their strategies to survive, grow, and thrive in…Jun 15, 2017Jun 15, 2017
Chris PerrineHow Your Online Reviews Can Be the Newest Member of Your Sales TeamEvery company wants to deliver the best experience to their customers and while many fall flat in this promise, they know that satisfied…Jun 15, 2017Jun 15, 2017
Chris PerrineFocusing on Reviews Is A Lot More Than Just Customer Support“While writing a review might be the end of one customer’s journey, for the consumer reading the review, it’s merely the start of theirs.”Jun 15, 2017Jun 15, 2017