Friendliness at the DMV

A series of surprisingly pleasant encounters at a place that is a regular punching bag

Moving to a new city is a lot of fun. However, it is accompanied with many obligations and can be stressful as well. Especially if that new city is in a new state with a new set of rules.

And if you bring a vehicle along with you, you apparently have to get a new driver’s license, you have to register the vehicle, and you have to obtain license plates which represent your new state. Oh yeah, and you also have to purchase a city sticker for your windshield to declare that your vehicle is registered and is granted the privilege of driving on the city’s busy roads. One more thing: it’s probably best to purchase a parking permit as well so that your vehicle doesn’t get towed if you find yourself having to park on those busy streets.

It took me a few separate trips to check these items off my to-do list. I am confident that my vehicle is now, to paraphrase the Department of Motor Vehicles, legit to drive. Of course having said that means I’ll inevitably end up chasing a tow truck down the street with a coffee spilling on me because my car was not authorized to park in a particular space.

Anyway, all this is to say that the extensive process of ensuring that my car is properly equipped to commute in my new city was a bit frustrating. It would have been overwhelmingly infuriating had I not been assisted by a friendly group of DMV MVPs.

In the spirit of anonymity, I will not mention any of these wonderful people by name, but I will say that they definitely debunked the myth that DMV employees are miserable and rude and disinterested in helping customers. Whether it was the kind employee who greeted me with a smile and broke the ice with a couple jokes; the friendly employee who welcomed me to this new state and city and walked me through portions of the paperwork; or the devoted employee who thoroughly explained the pros and cons of each type of city sticker and parking permit; a team of great employees made a traditionally negative experience a pleasant one.

To these anonymous employees, I say: Thank you.

Your genuine interest in helping others did not go unnoticed with this customer during the past couple days. It always shows when someone takes pride in their careers, as it is something that many (myself definitely included) forget to do at times.

So to any comic that is going to open your set with a joke about your terrible experience at the DMV…I guess you and I went to different locations.

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