8 Types of Loyalty Programs with Examples in 2024The motivation behind loyalty programs is always the intention to change consumer behavior by influencing their return more frequently or…Nov 1Nov 1
What is a Good NPS ScoreSo, what is a good nps score? A good NPS score is zero or above, while below zero is considered bad. A net promoter score above 50 is…Nov 1Nov 1
Frightfully Fun Customer Loyalty Rewards This Halloween!Trick or Treat! Treat you users with Spooktacular customer loyalty rewards this Halloween. This blog lists the loyalty rewards you can give…Oct 26Oct 26
What is Net Promoter Score? Understand NPS the easy wayLet’s understand what is net promoter score the easy way. You will agree with the fact that when we enjoy watching a movie, we most likely…Oct 24Oct 24
WhtsDid you know that retention marketing is the new customer acquisition. Well, at least for this year. Sadly, 44% of companies focus more on…Oct 23Oct 23
How to Conduct Value Chain Analysis (Free Templates)If you ever look forward to adding worth to your business, consider conducting a value chain analysis (VCA) within the business.Oct 20Oct 20
19 Customer Service Interview Questions with Expert AnswersIf you have a customer service interview, you need to prepare the answers to your customer service interview questions, don’t worry we got…Oct 15Oct 15
What is Gross Revenue Retention, Formula and BenchmarksYour company’s Gross revenue retention shows how well it retains its existing revenue, excluding the influence of new customers, and helps…Oct 11Oct 11
Quick Guide to Customer Acquisition Cost. Find out your CACCAC is one of the most important — yet frequently overlooked KPI of a business that aims to grow in its market. It stands for the average…Oct 4Oct 4
How to Deal with Angry Customers Email TemplatesThis blog was originally posted to Churnfree blogOct 4Oct 4