I think the big selling point for this bathroom is the fantastic view, to be honest. Top notch.
I found this in Iceland too. We’d be warned of a 2 hour hike to get somewhere and we’d do it in between an hour and an hour and a half. I think those timings are designed for the less athletic.
Presuming this is where I think it is, I think that this may be unfair. There was focus on the customer and product, but due to the calibre of employees that were hired back then at the establishment, rather than any particular management focus. Near the end of my time there several months after you left) I’d 100% agree with your estimation.
This is a lost cause. No matter how much you try, you WILL at some point step in a really big, really deep, ice cold puddle. And then the wind will start.