Jonathan DevineThe Real Value of UX ResearchWhere exactly does User Experience research fit in to the fast-paced data-driven world that companies operate in today?Aug 3, 2021Aug 3, 2021
Jonathan DevineUnderstanding UX Edge Cases with a Dead OpossumA toilet is clogged. An opossum is dead. How do these edge cases help you make your product better?Feb 26, 2020Feb 26, 2020
Jonathan DevineinPrototyprWhat if personas hurt your product?As a long-time UX researcher, personas have been a standard part of my UX practice. Who hasn’t passionately explained to leadership why…Nov 16, 20182Nov 16, 20182
Jonathan DevineCX Interviews From the TrenchesFor part two in this series we’re going to zoom into part of one story we came across through our interviews. You really never know what…Jul 12, 2017Jul 12, 2017
Jonathan DevineShould Product and CX Be Different?We’ve all heard it from the immense Seth Godin and others: The product is the marketing, the product is the thing that makes itself stand…Jul 6, 2017Jul 6, 2017
Jonathan DevineWhat do *you* want?Such a simple and direct question should seem easy. After all, it is entirely subjective; there is no wrong answer if indeed your answer is…Jul 29, 2016Jul 29, 2016
