Apr 11, 2022Is it still service design?Went into Marc Fonteijn’s awesome show to chat about how, perhaps, service design isn’t enough… This sentiment has been expressed on the Show many times before. The challenges organisations face are too complex to be solved by (service) design alone. Although we pride ourselves on bringing a holistic user…1 min read1 min read
Jan 10, 2019Selling a food business: my short storyIn July 2015, we signed the Share Purchase Agreement for 100% of the shares of a small food importer and e-retailer I founded in 2012 in Helsinki, Finland. It was an exciting, happy-ending yet humbling experience. The process taught me a few lessons about negotiation, organisation and expectations management. …Business5 min readBusiness5 min read
Sep 27, 2018What if you could grow your own insulin at home?Plant Molecular ‘pharming’ (portmanteau of ‘farming’ and ‘pharmaceuticals’) or ‘farming’ is the process of genetically modifying plants to make useful drugs. This technology uses plants to produce large amounts of pharmaceutical substances such as vaccines and antibodies. It relies on the same method used to produce genetically modified crops, namely…Biology7 min readBiology7 min read
May 8, 2018Government 2030+: What if citizens were active policy designers?New forms of democracy and governance might emerge as a result of changes in power relations. Identifying requirements for future governments allows us to rethink their layout and working mode and explore how the future might be. The Future of Government 2030+: A Citizen Centric Perspective on New Governance Models…Government14 min readGovernment14 min read
Mar 9, 2017Can service design become media’s secret weapon?This article was originally published in The Media Briefing–the intelligence platform of the global media industry and appeared in the American Press Institute’s Need to Know newsletter. Professor Jennifer Pybus, a senior lecturer at the London College of Communication, studies the political economy and architecture of third party applications. …Service Design4 min readService Design4 min read
Jan 11, 2017A call to arms for journalists and news organisations: The Trust ProjectThis article was first published on January 7th 2017 by TheMediaBriefing.com, the intelligence platform for the global media industry. TMB combines original analysis, insight and reporting on industry trends, challenges and opportunities with selective curation of the best articles on the media landscape from around the media world. Over its…Media5 min readMedia5 min read
