Yammer & SharePoint: Which is Best for You?

The Whole World Seems To Be Going Social.

You’re probably already using Facebook, LinkedIn, Twitter and a host of other social platforms in your personal life, but what about your business? Isn’t it time you thought about how Enterprise Social could work for you?

If you’re not sure what Enterprise Social is, in lay man’s terms it is the use of social software to maximise productivity, improve communication, promote collaboration and generally improve the transparency of your business by making information more available in spite of operational boundaries.

You’re probably thinking that you’ve got your intranet for that, but enterprise social goes a lot further. The only problem is working out which tools you need.

There’s a plethora of information on the internet about the pros and cons of the various tools available, but cutting through the jargon can be a pain.

That’s why we’ve put together this article to explore the features of two of the most common Enterprise Social tools, SharePoint and Yammer, to help you work out which is best for you.

Some Challenges You Might Face

It’s always good to face some realities, so here are some common issues that you’re probably pondering over whilst working out whether to use SharePoint or Yammer.

Site based security inheritance

With SharePoint newsfeed posts are automatically placed into team sites. So, if you don’t have access to that site, you can’t see the post.

However with Yammer, if you need that level of security, you have to create a private group. That means your private groups must be kept updated each time a member change is made in their site, creating work for your Content Managers.

Provisioning Yammer Groups & SharePoint sites

Using a request-based site provisioning process by default when you create a site in SharePoint doesn’t mean it will automatically create a group in Yammer for that site.

It’s also important to bear in mind that Yammer group feeds aren’t included by default in SharePoint community sites.

Cost

Everything comes down to money and you might think that cloud-based Yammer is a pricey solution to implement, but you’d be wrong. Moving to the cloud actually offers great cost benefits, it’s only if you’re considering a hybrid model that Yammer could start to add up.

Search

Yammer doesn’t offer the hybrid search (the ability to allow users to search across each or both collections) currently offered for SharePoint Online and SharePoint On-premises. Mind you, for Yammer you could add a link to search it directly from any SharePoint page, so this isn’t a huge issue.

Both types of search offer equal value: Yammer tends to search based on ‘date’ relevancy, so content is more relevant for a certain time period; SharePoint has a more extensive search and offers a fully comprehensive filtering option, which is more what you would expect for an enterprise search service.

Getting To The Good Bits

So far we’ve looked at a few common downsides, so what about the plus points?

Yammer offers you some significant benefits over SharePoint, for example:

  • The ability to post announcements
  • Creation of Polls
  • Private Messaging
  • Unified groups
  • iOS, Android, Windows Phone, Windows 8 Apps (and for SharePoint Newsfeed there is currently no Android App)
  • Regular updates and investments to Yammer and Office 365 (there will be no further investments in SharePoint for Social from Microsoft)
  • The ability to embed feeds
  • Option to hide conversations
  • Richer email integration

It’s fairly safe to say the pros of Yammer far outweigh the cons.

Plus, there are plenty of new features on the way.

When you consider that Microsoft has announced it won’t be investing further into SharePoint social capabilities while these capabilities are met by Yammer, it would be wise to use Yammer whenever possible over SharePoint.

Granted, Yammer may not be the ideal solution for enterprises that are not comfortable with solutions hosted in the cloud, but why not adopt SharePoint Newsfeed, at least until you feel comfortable that cloud services are right for your business.

Original article: http://clarityinternational.com/yammer-sharepoint-which-is-best-for-you/

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