Background The GOV.UK prototype kit is a great tool for creating accessible, interactive prototypes for public services. It ensures a quality of standard when creating coded prototypes that would be harder to achieve if building from scratch every time, especially in fast-paced environments. Although the GOV.UK prototype kit is designed and…

Editor’s note: Claudia Hopkins was a user researcher at the Ontario Digital Service in 2018. …

Making intentional choices to create images that represent patients — As an instructional designer, my role is to create a variety of online, interactive content that enhances user-experience and learning. Creating imagery representing patients in medical education without patient involvement may impact patient care as stereotypes may be reinforced. In my previous post, I showed an image that I created…

Making the processes of creating online medical education more inclusive, experiential, and patient-centred. — Background: I am an instructional designer at the University of British Columbia’s division of Continuing Professional Development (UBC CPD). The design team creates online courses for medical doctors, midwives, and other healthcare professionals. The role of an instructional designer is a mix of content, visual and user experience design. We take…