PinnedPublished inUnboxedBuilding collaborative relationships between designers and developersDesigners and developers speak different languages, have different needs, yet we are still working towards the same goal. Through my time…Jan 6, 2021Jan 6, 2021
Published inUnboxedChallenges and opportunities: Using the GOV.UK Prototype Kit for Back Office systemsThe GOV.UK prototype kit is being used to create a web-based application for local councils and planning teams.Jul 22, 20202Jul 22, 20202
Published inOntario Digital ServiceDemystifying Service DesignEditor’s note: Claudia Hopkins was a user researcher at the Ontario Digital Service in 2018. Since then, she graduated at the top of the…Nov 8, 20191Nov 8, 20191
6 lessons learned on visual representation of patientsMaking intentional choices to create images that represent patientsDec 13, 2018Dec 13, 2018
Integrating patient stories into education for doctorsMaking the processes of creating online medical education more inclusive, experiential, and patient-centred.Nov 13, 2018Nov 13, 2018