The four stages of User Education & Training experienceWhile discussing with people in customer support and success teams about how they educate and train their users, I realized that this…Aug 12, 2022Aug 12, 2022
Published inPoint Nine Land#SaaS Autocompletion SoftwareAutocompletion vs AutomationMar 21, 20191Mar 21, 20191
Published inPoint Nine LandUI/UX: The Lego-isation of Developer APIsIn the past couple of years, the evolution of the UI/UX of developer APIs has been stunning: we went from very “rough” products, mainly…Mar 6, 20192Mar 6, 20192
Published inPoint Nine Land#SaaS: How to leverage SaaS app stores for your Go-to-Market strategyTest new products, reach new user segments and acquire new customersFeb 6, 2019Feb 6, 2019
Published inPoint Nine LandHow AI could impact the B2B software industry in the next decadeLast year I explained in a video, embedded below, that I believed the B2B software industry was entering a new stage: the SaaS wave was…Jan 30, 20192Jan 30, 20192
Published inPoint Nine Land#SaaS: A Simple Customer Discovery PlanWe are in 2019, an unbelievable number of articles, guides, and other white papers has been written about customer discovery already, and…Jan 23, 2019Jan 23, 2019
Published inPoint Nine LandFour Types of SaaS BootstrappersBefore you jump in the comment section with your (Tesla) flamethrower to burn my “clickbait title”, let me share some context. Since I’m…Jan 16, 20191Jan 16, 20191
Published inPoint Nine Land#SaaS: Performance versus Brand Marketing at Early StageMost marketing tactics (content, social media, events, etc.) can be approached from the performance or the branding angle. For example, if…Jan 9, 20191Jan 9, 20191
Published inPoint Nine LandA landscape of the major SaaS app stores50 B2B software marketplaces listed & four observationsJan 2, 20198Jan 2, 20198
Published inPoint Nine Land#SaaS: A landscape of the growing number of alternatives to VC fundingWritten by a VC 😂Oct 24, 20188Oct 24, 20188
