How to Duplicate a Cancelled Order in Shopify

In Shopify it can sometimes be very helpful to duplicate an existing order, and Shopify makes this possible even for an order that has been cancelled.

Edit Order by Cleverific use to have an “Uncancel” order function, but this feature was removed from Edit Order in June 2018 since Shopify’s “Duplicate” function essentially does the same thing — which is create a draft order with all the same details as the cancelled order.

To use Shopify’s “Duplicate” function on a cancelled order:

1.) Open the cancelled order in your Shopify admin

2.) Click “More actions” and then click “Duplicate” from the dropdown menu:

Once you click “Duplicate”, you will be directed to a new draft order with all of the same order details as the cancelled order.

Please note: refunds cannot be reversed in Shopify. If the order you are duplicating was refunded, you will need to collect a new payment from your customer.

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