It is common to see an architecture diagram for a Marketing Cloud project that includes a Marketing Cloud, a Sales Cloud (or other Clouds), a data warehouse, reporting tools, and email tools. However, there are additional grounds for us to initiate the synchronization of our customer information across multiple platforms. …

In today’s competitive business landscape, companies often operate with multiple brands or across various countries/regions. Asset sharing among different Business Units (BUs) becomes necessary to streamline operations and enhance efficiency. Additionally, BUs may also be utilized for testing and staging environments. In this context, sharing assets can offer significant benefits…

Salesforce Nonprofit Cloud is the right tool that has changed how nonprofit organizations manage their trading operations and serve their communities. This cloud-based solution provides an extensive system for nonprofits to handle fundraising, conferrer engagement, volunteer monitoring, and program delivery in a place. In this post, we’ll explore how Salesforce’s…

According to a report by Statista, global e-commerce sales are expected to reach 8.1 trillion dollars by 2026, up from $3.53 trillion in 2019. With this growth comes an increased demand for secure and efficient payment processing. The e-commerce industry is growing, and businesses are looking for ways to improve…

Business Requirements: A leading clothing retailer wants to improve the customer experience and increase sales by collecting data from different sources like In-store data, Website Interactions and Email Campaigns. Solution: The customer 360 Data Model uses standardized data guidelines to reduce the complexities of integrating data across cloud applications. …

Salesforce Commerce Cloud offers a sales tax calculation feature within the platform. Salesforce Commerce Cloud storefront can also be integrated with various 3rd party tax calculation systems to help businesses accurately determine the applicable tax rates. Once the tax is calculated behind the scenes based on the shipping address entered by…

Salesforce Payments help you quickly enable different payment methods without writing any code. Please follow the below steps to enable and test Salesforce Payments with your SFRA base layer. Salesforce Payments are not enabled by default in your instance. Raise a Support ticket under https://help.salesforce.com/s/cases …

Breaking News: Salesforce Einstein GPT Officially Announced On February 8, 2023, Marc Benioff and Salesforce made a Twitter announcement about the teaser, giving a few cryptic hints about what to expect. Now that the official announcement has been made, the mystery surrounding Einstein GPT is slowly being cleared up. The first generative AI for CRM, Einstein GPT…

A company’s success depends significantly on how well it treats its customers. The level of satisfaction a business gives its customers directly affects how many customers they keep, how loyal they stay, and how much money they bring in. The Salesforce Service Cloud Features is an all-in-one platform for customer…