Jul 23, 2017 · 1 min read
Hi!
I was thinking… In this case, is this really her JTBD? Couldn't it be something like she's struggling to be a better designer? Or to be a reference to other designers in her team? Or to be a better teacher, if she give classes about those tools?
Anyway, I just don't know, maybe there's something before the intention of mastering skills that is telling why.
Thanks! This framework concept can put all those abstract things (personas, JTBD and journeys) together and make it tangible for a product team. :)
